{"id":7260,"date":"2022-01-10T20:03:25","date_gmt":"2022-01-10T20:03:25","guid":{"rendered":"https:\/\/www.altag.nl\/?page_id=7260"},"modified":"2025-07-11T19:48:18","modified_gmt":"2025-07-11T17:48:18","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/altag.nl\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"
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Terms and Conditions<\/h1>\n<\/header>\n
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Table of contents<\/h2>\n

Article 1 \u2013 Definitions
\nArticle 2 \u2013 Identity of the entrepreneur
\nArticle 3 \u2013 Applicability
\nArticle 4 \u2013 The offer
\nArticle 5 \u2013 The agreement
\nArticle 6 \u2013 Right of withdrawal
\nArticle 7 \u2013 Costs in case of withdrawal
\nArticle 8 \u2013 Exclusion of right of withdrawal
\nArticle 9 \u2013 The price
\nArticle 10 \u2013 Conformity and warranty
\nArticle 11 \u2013 Delivery and execution
\nArticle 12 \u2013 Duration transactions: duration, cancellation and extension
\nArticle 13 \u2013 Payment
\nArticle 14 \u2013 Complaints procedure
\nArticle 15 \u2013 Disputes
\nArticle 16 \u2013 Additional or deviating provisions<\/p>\n

Article 1 \u2013 Definitions<\/h3>\n

In these conditions the following definitions apply:<\/p>\n

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    1. Reflection period:<\/strong>\u00a0the period within which the consumer can exercise his right of withdrawal; read\u00a0everything about reflection time<\/a><\/li>\n
    2. Consumer:<\/strong>\u00a0the natural person who does not act in the exercise of a profession or business and enters into a distance contract with the entrepreneur;<\/li>\n
    3. Day:<\/strong>\u00a0calendar day;<\/li>\n
    4. Duration transaction:<\/strong>\u00a0a distance contract relating to a series of products and\/or services, the delivery and\/or purchase obligation of which is spread over time;<\/li>\n
    5. Sustainable data carrier:<\/strong>\u00a0any means that enables the consumer or entrepreneur to store information that is addressed to him personally in a way that allows future consultation and unchanged reproduction of the stored information.<\/li>\n
    6. Right of withdrawal<\/span><\/strong>:<\/strong>\u00a0the option for the consumer to cancel the distance contract within the cooling-off period;<\/span><\/li>\n
    7. Model form:<\/strong>\u00a0the model withdrawal form that the entrepreneur makes available that a consumer can complete when he wants to exercise his right of withdrawal.<\/span><\/li>\n
    8. Entrepreneur:<\/strong>\u00a0the natural or legal person who offers products and\/or services remotely to consumers;<\/span><\/li>\n
    9. Distance agreement:<\/strong><\/span>an agreement in which, within the framework of a system for distance selling of products and\/or services organized by the entrepreneur, exclusive use is made of one or more techniques for distance communication up to and including the conclusion of the agreement;<\/li>\n
    10. Remote communication technology:<\/strong>\u00a0means that can be used to conclude an agreement, without the consumer and entrepreneur being together in the same room at the same time.<\/li>\n
    11. Terms and Conditions:<\/strong>\u00a0the present General Terms and Conditions of the entrepreneur.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n
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                          Article 2 \u2013 Identity of the entrepreneur<\/h3>\n

                          Altag BV
                          \nDe Tegelarije 32
                          \n6042 TA Roermond
                          \nThe Netherlands<\/p>\n

                          E<\/b>\u00a0info@altag.nl
                          \nChamber of Commerce<\/b> 92849849
                          \nVAT number<\/b> NL866193649B01<\/p>\n

                          Article 3 \u2013 Applicability<\/h3>\n
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                            1. These general terms and conditions apply to every offer from the entrepreneur and to every distance contract and orders concluded between the entrepreneur and the consumer.<\/li>\n
                            2. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be inspected at the entrepreneur and that they will be sent free of charge as soon as possible at the consumer's request.<\/li>\n
                            3. If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it can be read by the consumer. can be easily stored on a durable data carrier. If this is not reasonably possible, before the distance contract is concluded, it will be indicated where the general terms and conditions can be viewed electronically and that they will be sent free of charge electronically or otherwise at the request of the consumer.<\/li>\n
                            4. In the event that, in addition to these general terms and conditions, specific product or service terms and conditions also apply, the second and third paragraphs apply mutatis mutandis and in the event of conflicting general terms and conditions, the consumer can always rely on the applicable provision that is most favorable to him. is.<\/li>\n
                            5. If one or more provisions in these general terms and conditions are at any time wholly or partially null and void or are annulled, the remainder of the agreement and these terms and conditions will remain in force and the provision in question will be immediately replaced in mutual consultation by a provision that of the original as closely as possible.<\/li>\n
                            6. Situations that are not regulated in these general terms and conditions must be assessed 'in the spirit' of these general terms and conditions.<\/li>\n
                            7. Any uncertainties regarding the interpretation or content of one or more provisions of our terms and conditions must be interpreted 'in the spirit' of these general terms and conditions.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n
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                                          Article 4 \u2013 The offer<\/h3>\n
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                                            1. If an offer has a limited period of validity or is made subject to conditions, this will be expressly stated in the offer.<\/li>\n
                                            2. The offer is without obligation. The entrepreneur is entitled to change and adapt the offer.<\/li>\n
                                            3. The offer contains a complete and accurate description of the products and\/or services offered. The description is sufficiently detailed to enable a good assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the products and\/or services offered. Obvious mistakes or errors in the offer do not bind the entrepreneur.<\/li>\n
                                            4. All images and specifications in the offer are indicative and cannot give rise to compensation or termination of the agreement.<\/li>\n
                                            5. Images of products are a true representation of the products offered. The entrepreneur cannot guarantee that the colors displayed correspond exactly to the real colors of the products.<\/li>\n
                                            6. Each offer contains such information that it is clear to the consumer what the rights and obligations are associated with accepting the offer. This concerns in particular:\n